Your Customer Relationship Management (CRM) system allows your staff to provide customers first class support with automated communications and methods for your service and sales staff, product sales and support. Active has developed custom solutions and customized commercial CRM solutions, including Osprey and Microsoft CRM.
Active can provide a standard system, Osprey, customize Microsoft AX CRM, or Microsoft Dynamics CRM and provide you a solution that fits you to a "T". Each CRM package is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
Active will start with studying your company, your present market and products, your methods, materials and goals. We will suggest changes if appropriate and help you reach your goals and automate your operations as much as possible, so your customer relationship staff can spend time on relationships and not on technology.